Category: Web Application

Client: Kuala Lumpur, Malaysia

Project date: 12 December, 2022

Transform customer support with the web-based Support Ticket System. User-friendly interface, structured ticket submission, automatic categorization, and real-time updates streamline issue resolution. Integration of a knowledge base reduces ticket volume, and custom reporting provides valuable insights. Supporting multi-channels, this system is a game-changer for businesses, enhancing customer satisfaction.